FedEx review by Janice Freeman
Janice Freeman
My package was scheduled to be delivered 9/24/22; however, after I didn't receive it by 4:30 pm that day I got worried & contacted FedEx customer service. They were no help at all. They told me that I wouldn't receive my package until 9/26/22, which didn't help me at all considering my event was 9/25/22. I was told that my shipment was 3.5 hours away which confused me considering that where it was shipped from was only 2 hours away. My package arrived at this place at 1 am on 9/24/22 & I was told that it will just sit there until 9/26/22 even though my receipt stated 9/24/22. No matter how intense the conversation was in reference to the importance of that package for my event on 9/25/22, they did nothing to make things right. But several agents told a lot of untruths trying to pacify me to make me think that they were doing something to expedite things enabling me to receive my package on Sunday; when they clearly state on the website that they don't deliver on Sunday. Even if I wanted to drive those 3.5 hours to pick up my package, I was told that I still couldn't pick the package up til Monday which I wouldn't need anymore. They really don't care about their customers.
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Other comments
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Luis Zhumi
They stole my I phone the delivery guy left only the empty box
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Yenner
It’s great to use Fedex
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Evelyn
Always great delivery. On time as usual
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Moises
My delivered was at 8.pm. We paid extra for that time. They came at 3pm. No one was in home. Very bad service.
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Billy
Went to fedex.comwith a tracking number and was sent to just answer a d with a $5.00 fee they might tell me something. Not a very good deal . Hoped for the best.
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Yvette Mills
These morons don't even know how to tell numbers it clearly has my correct address and these morons took a picture of somebody else's house where they dropped it off. I'm glad they take pictures now because it'll just look like we're liars or something that claim that we didn't get our package but we didn't and if my dog dies cause she didn't have her medicine I'm going to lose it. She needs her medicine. This is so upsetting.
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