Hermes reviews

I had no message to give me a delivery time slot. My mother heard somebody open the front door and a scuffling noise in the hall. I went to check and found my package ! No door knock or even a shout. This is totally unacceptable

never delivered any parcel for last 10 years, avoid like a plague

The delivery driver trows the parcel box over the fence and damaged the orders then taking photos and thinks its funny not happy

Do not send anything with this company!!!! I sent a package in March worth 75£ Lego set to an ebay buyer. I bought the insurance/the compensation if something happen. We are in May and parcel never arrived!! I had to refund the ebay buyer and I heard nothing from this company! I opened a case which the customer service is an useless robot. Evri is the worst company I have ever deal with! I still wait for answers or replies to my emails and calls!!! So don't sent anything with this!!!

I will go out my way to order elsewhere if I know my parcel will be sent via Hermes. Waited a week will get a refund next week rated 0

Unpopular opinion; but I've never had an issue with Hermes. They have always delivered my packages on time and their delivery drivers have always been very friendly. Their tracking system isn't the best. But it's also not the worst. It just lacks real time tracking.

Dreadful service! Why do Company's continue to use you HERMES! Drivers say they ring the bell but they don't, parcels damaged & the latest is that an Amazon Delivery bring delivered by HERMES was collected on 13/05 then just disappeared. Its a 12.5KG bag of bird seed so not exactly a small parcel. Stolen it yet again!

No update on my parcel since sent on 4 days ago

Parcel arrived looking like it had been used as a football

Hermes tracking and service is a total abortion.

Was told you attempted to deliver parcel on the 12th of May the property as a camera fitted no hermes courier came that day nor the next still not had my parcel? not happy WHERE IS MY PARCEL

My parcel should have arrived on 17th May and I'm still waiting for it. Why do people still use this?

Marked as delivered but absolutely no sign of it. Disgrace. Worst delivery company out there

Driver did not ring the bell. Just put a slip throug the door

As bad as you can get