Hermes review by Kelly Hill

Do not send anything with this company!!!! I sent a package in March worth 75£ Lego set to an ebay buyer. I bought the insurance/the compensation if something happen. We are in May and parcel never arrived!! I had to refund the ebay buyer and I heard nothing from this company! I opened a case which the customer service is an useless robot. Evri is the worst company I have ever deal with! I still wait for answers or replies to my emails and calls!!! So don't sent anything with this!!!

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Other comments

  • My parcel says delivered today however its not arrived at my house no card through door etc. No house number to niebor. 3 time a month.


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  • My parcel says delivered today however its not arrived at my house no card through door etc


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  • Oder states attempted delivery April 4th. I was home, No updates since. This is my 2nd delivery from Hermes that's gone wrong. When is my delivery coming.


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  • As others, my Amazon parcel failed to deliver yesterday. I’m advised to contact Hermes to give additional details. Got an online ‘chat’ that got no further than a weird message I couldn’t understand and just froze. Looks like a phone call on Monday. God help me !


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  • Awful company. Delivery was meant to be by 8pm on 12/04. At 8pm stays was updated to 17/04. Private sellers on Amazon clearly go for the cheapest options rather than the reliable ones. Never had a delivery from Hermes that didn’t have issues.


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  • Just received a message from Hermes that they were unable to deliver my parcel. Not true as no card left and no van came to my door.


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