Hermes reviews

Parcel still not here was meant to be here on the 8th and now the 10th ridiculous

Been waiting for a delivery, said it has been delivered to a neighbour, we've got a card, but delivery card is blank, with no details who it's been left with? Not good enough?

Say its deliverd when it is not abd uts been over a week abd tgey just dont care useless id use a diffent carrier

I have not received the parcel that supposedly was delivered 6 days ago. There is no evidence that it has been delivered either, other than saying that it was. Seems lots of parcels with this service to actually not get delivered. Disappointed. Where do these parcels end up? Is someon just dumping them or stealing them?

Delivery service terrible says item be delivered on 7th April 2024 at 1500 to 1600 then 1900 to 2000 and then another message give 24hr be delivered then today Delivery be 1600 to 1700 still waiting hermes getting your finger out fix mess instead off looking at pounds

I haven’t received my item yet. The delivery date was 05/04/2024. Today is 08/04/2024 till now I haven’t got. Pathetic service.

I have not got my package coz we were not home . Amazon had instructions to leave my packages even if I am not home!!! Any chance I can have my package today please . I never had problems with Amazon !!!! Hermes is terrible!!! 0 stars

Expensive parcel left on front doorstep in full view of any passer by on a busy street. Useless, unfortunately I can't give a negative rating otherwise I'd score them -5.

Parcel left on front doorstep in full view of any passerby. Use

A message or photo telling me where the parcel was would have helped.

Apparently it's been delivered. I'd like to know where. I can't put zero stars

The worst delivery service ever. I have ordered a duvet from Amazon on 27 of March with two day delivery and still waiting. Each time I track I get different results- from invalid tracking number, to package in transit or package lost. Which one is it? They can't make up their bloody mind. This company has no integrity and no pride in their customer service. Shocking behaviour and service!

Said they tried to deliver yesterday I was in all day & have a ring doorbell no body rang the bell

Hermes claim to have tried to deliver an item today. This is untrue since I have been at home. Not sure why Amazon use this terrible company. Thankfully Amazon issued a refund. Previous deliveries by Hermes/Evri on behalf of other sellers have met the same fate. Not sure how they remain in business. Would give less than one star if possible

Very very bad delivery service waiting weeks for parcel and still not received