Hermes reviews

Parcels always late and damaged by rough handling most of the time

Ordered from eBay ...tracking States delivered item not received or left with neighbour .we have video door bell and no delivery in our events log...this is not first time we have had issue with Hermes delivery ...if had known Hermes was courier would not have ordered ..not the service expected ..very disappointed as cannot contact them directly .

Parcel lost. Said delivered despite precise location being pinned and alternative instructions given.

Terrible delivery service parcel left on door step and got update saying it had been delivered securely to my household which is a lie get home to see that my parcel has gone from my doorstep worse delivery company ever!!!!

Parcel delivered to a Neighbors, but which!!, terrible service.

Never updated properly. Company still somehow loses track of parcels.

Awful company, drivers tamper with the mail, company does nothing about the complaints. Dont understand how this company is still operating.

It’s showing nothing I’m so disappointed if my order don’t come I’m never Rosing from here again pls I need me order

Absolutely rubbish.. never use myself the late with everything. Package's end up damaged.. and this time sent my parcel to wrong sorting depot.. avoid!!!!

After waiting over a week from the first promised delivery date I have just received an email telling me that my parcel has been delivered. It hasn’t. The retailer has also been told that I have received delivery. I haven’t.

Worst courier ever. Tracking is never up to date was told it would be a 10 day delivery 16 days and still waiting and can’t get to speak to someone. STAY WELL CLEAR OF THIS COMPANY

Always dread seeing something is being delivered by hermes . Never had anything on time . My current parcel im waiting on is 2 weeks late ?

Had one delivery that had been stood on, it had a dirty boot print on it! Also had parcels left on the ground outside our block of flats with no attempt to buzz the flat number. If I'm being sent a parcel and I find Hermes is the courier I prepare a refund request because I know I'm going to be disappointed.

Tracking information poor

Missed a parcel guy put a blank card through the door what's the point? Still waiting for the item to be delivered and its past the due date. Tracking is rubbish.