I was waiting for my delivery from Costco.co.uk for a week but not showed up thought their tracking issued as out for delivery for 5 days. Poor service and kept lying everyday. Finally I have to cancel my online order
Waiting on medical equipment tried to deliver to the wrong address and late
I posted my tracked parcel on the 18th Nov at a cost of £78 due delivery 27th Nov It was initially delivered to the wrong country it is now the 8th Dec and has still not arrived at its destination, I have been advised by a parcel force to claim compensation within 30 Days! Ever the optimist I’m still hoping it will reach its destination before Christmas!
Russell Mark Howard
Sent a parcel to South Africa and tried to locate it with your app, was charged a pound for which I got a pin on a map with all the info blurred out, what a way to get peoples money, as if you don't pay enough already.
Paid £12.45 for express 24 hour delivery, 80 hours later it has still not arrived and we don’t know where it is
Absolute rubbish service and they lie about attempts to deliver too
Not too happy. You have exceeded the deadline and I paid £128. 00 for a small parcel.
At least poor service is a constant with parcelforce. Handed over parcel at post office printed barcode for tracking ( on receipt) 21 hours later not in system. Pathetic
Parcelforce have never damaged any of the parcels I have sent, and never failed to deliver on time.
My experience with Parcelforce was okay, I guess. The package arrived eventually, but it was a day later than expected. The driver didn't leave it in the designated safe place like I requested, so I had to trek to the post office to pick it up.
I don't know what's going on with Parcelforce lately, but they're really dropping the ball. My package was delayed twice and when it finally did arrive, the box was damaged and the contents were broken. Not cool.
What a disaster. I was waiting for my package all day and it never showed up. When I called customer service, they said the driver had tried to deliver it but couldn't find my address. How can they not find my address?!
Wow, I'm impressed! I needed my package urgently and Parcelforce came through for me. The driver even left it with my neighbor when I wasn't home, so I didn't have to wait around all day. Great service!