Purolator Canada review by Janice
Janice
Very unhappy with this service. I’ve left instructions for delivery via Purolator call centre with unsuccessful execution. I’ve had to call 2 or 3 times just to get correct instructions relayed to delivery personnel. This has happened to me 3 times now. I recently was told I have 2 minutes to walk down 2 flights of stairs to meet delivery person at the door as they are on such a tight schedule. I’m 70 years old. I hope I can make the drivers ridged time frame and not fall down the stairs. I order items to be delivered to my home. Purolstor is the worse company for this service. There is no customer service. There is no listening to the customer. I hope you will read this complaint and address some of these issues.
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Anita
I gave a low score because as an avid shopper online with Amazon, EBay, Waifair, I experience several different couriers. Mots of them are very good with tracking. I ordered some fitness equipment on April 11th and as I wait it is now the 17th, there has only been one update which was on Sunday April 14th. It showed arrived in Ontario and that’s it. Nothing more! And the scheduled date for delivery is Apr 19th. I know from experience and hundreds of deliveries it certainly does not take 5 days to come to Saskatchewan. Intelcom has deliveries from Ontario coming in 2 days. What does it just sit there? I thought Purolator was supposed to be a superior company with many years in business. But as of now they have fallen way below the standards of most of the other couriers out there. I hope they can get up to speed in deliveries and tracking.
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Jim Azcueta
Sukhpreet is the best. Very accomodating, friendly with a beautiful smile. 101%! Keep up the excellent work
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Jo-Anne
Thank you, very please as how fast I received my parcel and the kindness or the Purolator driver for his help in bring it into my house...thank you again..
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CM
My package was picked up on March 27th and the last « news » regarding its transit was April 2nd. Hopeless trying to use this online service- flooded with ads and links that take you everywhere EXCEPT Purolator. Only gave it one star because there was nothing lower available.
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Marie Osmond
Not very helpful I cannot find where my package went or what happened to it I have ordered several things this way and I don’t get them it’s not very good service as far as I’m concerned it is piss poor
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Richard King
Excellent service. No complaints whatsoever.
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