where is my package?
So far it's been 4 days and I'm still waiting the 22 is the day for my new bike so we'll see how that goes if it comes or not....
Tracking Information, for lack of a better word. Leaves much to be desired. Shipment still hasn't been updated. After being delivered over 24 hours ago. Received it a day before it was to be delivered. Witch is a plus.
Great to work with!
Delivery was over a week late with no satisfactory explanation, putting me in a difficult bind.
Fast delivery and great drivers. Keep you informed of your delivery.
I have more issues with R & L Carriers than any other shipper - we utilize, to the point dozens of my companies specifically request to never ever use R & L, occasionally they will provide adequate service, but 75% of the time, you & your customers will be extremely disappointed… have no idea how they are still in business with so many better choices out there
Horrible. Promised delivery date did not happen and I bought thru them because Lowe's was 2 weeks out. Not happy, in a wheelchair, need the bathroom done. Tracking DOES not work now. Ugh. Seriously not good company. BTW I could not leave a review unless I gave a rating. My rating 0
The deliverers placed my package into my open garage door with out being asked. We are so happy with the service. Thank you for making my life so much easier. God bless my driver.
First order stated delivered which was absolutely false. Not sure if the item was stolen or lost but it was not delivered. Got a refund and ordered from another dealer. Luckily they ship with none other than R&L! We will see what happens with this one.......review to be continued. Not holding my breath on 2nd order either after reading reviews in this company
Terrible tracking, nothing has changed in 5 days since it says it was picked up
Can’t track at all. Product was suppose to arrive this past week and we can’t even figure out where it is
Shipment is late and no tracking info or updates
William H Lacefield I l
They showed my package picked up & first 2 stations but have not updated tracking since Wednesday 22nd it is now Sunday the 26th they do not anser the phone that’s a poor way to treat your customers. I rate it a 2 they are horrible
Ordered online merchandise. Retailer chose R&L (not My first choice).. First item was swimming pool that required signature for delivery. I watched the driver on securety camera drop the skid off in front of garage and left with no one home.. box was mangled but careful inspection merchandise was not. Ordered from another merchan online line for pool heater. Who coincidently chose R&L, Also required signature. Delivery date was set with R&L for day and time.. No one showed up. Took the day off work for nothing. Thanks R&L!