SAIA reviews

overall rating 2.29
SAIA reviews
We’ve gathered 139 awesome reviews

But we are still missing yours 😉

139 reviews
  • Worst service ever. Had appointment for 12-6pm today. It’s 7 and no show. If you check web, says I have appt. check customer service via phone, says freight is at destination terminal waiting on me to make an appt, so take your pick. Automated phone service runs you around in circles. This company is a joke.


    Go to review
  • Scheduling appointments and then not showing up.


    Go to review
  • Great service. Fast and respectfull.


    Go to review
  • I wish I could give 0 stars


    Go to review
  • Never received my order


    Go to review
  • On time Great Service


    Go to review
  • believe you this weren't supposed to be here the agent today


    Go to review
  • Great shipping job!!! Also the guy that dropped my shipment off was very professional thank u


    Go to review
  • The Wichita terminal is great they allow pickup at the terminal which saves me from needing to wait for shipments at the shop


    Go to review
  • They scheduled a Tuesday delivery and they were no call no show. I contacted them and they told me my delivery got pushed to Thursday. They would not allow me to pick my item up from their terminal. I buy lots of big stuff. Saia will never get another dime from me. The Jackson Michigan terminal is incompitant.


    Go to review
  • Watched my item sit in the same city for a week before It moved...x3 time this has happened w this co


    Go to review
  • Track keep saying out for delivery and the it returns to terminal every night and never get to my address


    Go to review
  • I know from the reviews I've read that it seems bad but they called let me know when they were going to be there and were on time and very helpful helping me unload a heavy toolbox.


    Go to review
  • Did not deliver as scheduled, changed pallet so then the items could not be unloaded as planned.


    Go to review
  • The Item was scheduled to be shipped from the terminal for delivery by SAIA. No item, no call, a waisted day. I was told my item was lost in the shuffle. This is a company I would never recommend.


    Go to review