Fastway Australia reviews

Lost my parcel, terrible service

Worse company ever for deliveries. Even before Covid-19, they were slow, unhelpful and massive delays in delivering goods. It took 3 weeks to get an item from 2hrs away (same state), I wanted to go pick it up but they said they don’t work Saturdays and I could pick it up Monday. It was delivered on the Monday I went to pick it up. Totally useless and no company should ever use this delivery service. I actually check the delivery service before ordering on line and I don’t buy if they use this service.

Worst service ever!!! My parcel was to be delivered on 27 July but still missing and whey are hopeless to get in contact with

Delivery was attempted on a Saturday when I wasn’t home, then trying to rearrange a delivery is a nightmare. The call card left was blank, and there is no collection point, but you have to collect within 5 days or it’s returned to the sender. I contacted the driver on their mobile, as directed by the website, on Monday and the driver said they would deliver “tomorrow”. I then received a text message from Fastway that evening to advise a date of reschedule, to which I responded that I had already been in contact with the driver and arranged for delivery on Tuesday. The parcel did not get redelivered on Tuesday, so I called the driver again, and was told “tomorrow”. The online tracking states that I have not contacted the company and they are awaiting further instructions from sender. I cannot guarantee that my parcel is due to be delivered today as there is no longer any tracking for my parcel, and to say I’m pissed off is an understatement. I would not trust this company with a bar of soap. Worst delivery service.

So far taken ten day to deliver a parcel 160kms

my parcel still with fastway since 12 of August. Already sent e-mail but not responded

If I could give zero stars i would but one is minimum, worst service ever

This company has sadly slowly deteriorated over the last ten years to probably the most unreliable and worst of them all.

Consistantly takes minimum twice the amount of time to deliver parcels than any other company

Worst service available. Never use Fastway..... ever!!!

Several weeks from Sidney to Perth. Quicker from China

If a company uses fastway I will not purchase from them as the service is non existent

Worst delivery service ever, tracking is almost non existant

Tracking info says on 24/8 delivery should be made within 24 hours. Here we are on 30/8, no delivery, no update or communication, no birthday gift for my child. Where is it?

if the stars were minus i would give 5