Fastway Australia reviews

Item sorted 7/2/24 Sydney,no other updates.Today is the 16/2/24,still no update or delivery.Supposed to have received yesterday.Even Australia Post are much,much quicker than this mob.Should be called slowestway!I wouldn’t use this mob myself.

Got lost of package delivered they all arrived late and some packages lost.

This company is just appalling, undoubtedly the worst courier service in Australia (service, what a sick joke). Sellers could never use this company. I'm not sure how they even stay in business. Avoid them like the plague (0 stars)

I love having important mail delayed perpetually in transit without any service personnel capable to provide information and/or solutions. This is another top courier service if you just want to waste time and money, it is nearly as good as just pegging the parcel in a random direction and hoping it makes it to the recipient. Five stars, one each for; maximum inconvenience, stress impact, parcel damage/loss, useless contact and successfully marketing a scam to be a legitimate service.

They require credit card details to register for a $0 cost to track a parcel. No thanks.

Love Fastway. They have always brought me my parcel, whether I lived in Queensland or now in Sydney. I prefer them over the other couriers. Thanks Fastway for your professional friendly service.

Useless. No working phone numbers. App doesn't work but then again neither does the company. I was informed they were taken over by Aramex, hummm the old saying frying pan and fire. When I contacted Aramex which is offshore, she said contact sender and hung up. Great customer service at least they answered the phone Fastways had theirs disconnected so you couldn't ring them. Why do companies still use them. I have so far lost 2 parcels to them, I actually drove to Sydney from Central Coast to pick up replacement, that one arrived how hard can it be. Use Australia Post parcels arrive and tracking is great.

Pathetic company should be called Castaway not Fastway because you are lucky if you ever see your package especially on time.When it did arrive it was dumped on my doorstep for all to see,my door was open so all they had to do was call out or ring the doorbell but I guess you need brains for that.Company hasn't got its act together for years now which only proves customer service means jack to them

what a joke, I tried to get tracking but honestly how do you do that when it sys you cant put the @ so you take it out then it won't accept it because there is no @..this would have to be the worst tracking site ever, If only companies sending goods would use Australia post, as its so much better and quicker

Fastway????? More like Uselessway, two weeks to deliver from Sydney to Melbourne, app is dodgy at best, can't call them for information, all in all, probably the worst delivery service I've ever seen, they honestly deserve 0 stars, absolute crap, I can't believe they've actually lasted this long in business.

Worse than useless.. tracking ? WHAT A JOKE ! I HATE EM !

Worst courier service in Australia. Never up date anything always says contact sender. Information has been passed on to the courier but no updates. Everytime a business uses them it's the same. If delivered they never knock just drop take a photo with parcel in plain sight. Then hours later you may get notified it's delivered. Even had parcels thrown on the grass. Have been lucky nothing has been stolen, touch wood. Wish they would g see t their act together. Ive been a courier never worked as slack as they do now. Only a certain Postal worker does the right thing delivering in a safe place.

This is ridiculous with updating it is still on the same message from the 22nd off January, not happy

Fastway tracking is non existent you never know where it is or how long before it arrives. Once scanned and picked up thats it you'll never be able to track it . The slowest couriers around too.. shocking.

If you could give a 0 stars that what they deserve completely hopeless