Hermes reviews

Most drivers are idiots, and every time Hermes delivers a package there is always a problem. I do not recommend it, avoid it from a distance.

Would have given no stars if that was an option

I have checked since midday today and no parcel has been left in the entrance hall to my flat. There is no 'porch' and no truth in the message saying it was delivered at 12.25. I left a note on the front door and asked for it to be left on my windowsill as I have Covid and am isolating. Why say you've delivered it if you clearly haven't! Such poor service and I can't get to speak to someone on a free phone number. I'm not paying to find out where my parcel is?

My Hermes says left a parcel with a neighbour but no card has been left stating which neighbour and every house near me are saying it’s not with them I wouldn’t recommend my Hermes and won’t be using them myself

Don’t even bother

Absolute joke, lost items,now 7 late delivery's I was ment to have paint yesterday and it's still not here,need to speed up work and don't loose parcels try a different company like royal mail.

3 times in a row with different parcels we have had the message that something went wrong in transit! All have ofcourse resulted in delays. The 1st one (a large picnic cool box) arrived 6 weeks later!

The parcel was delivered but no comment or communication of were my parcel was left until logged on to hermes website. It was left in our coal bunker and is now wet and dirty...not great for expensive wallpaper. I'm not very happy with this.

My parcel as been at the hub since Tuesday it’s now Friday?!

Slow delivery, speed up!

Lazy drivers. Very bad customer service, I was told the driver couldn't deliver my iterm because of the road closure which lead to my house. How are people in my street going for work and shopping? Why is Amazon and Royal mail delivering the parcels? Only Hermes can't get access.

How is that possible that U Hermes.. accepted the Parcel Last Friday, the 16th of Sept.. & IT LOOKS LIKE STILL.. "ON ITS WAY".. ?!?

Have been tracking my parcel to look again they said they tried to deliver but nobody was in and no secure place to leave parcel time was 5.58 apparently I was in and was at that time opening a parcel delivered by Amazon at the time and nobody came to my door and also no card put through letter box to say otherwise absolutely fuming it saying delivery will be attempted next working day so we will see as tomorrow is Friday

Amazon delivery still not received even though you collected it a week ago. Appalling service. Doesn't deserve any star rating.

Very bad, will avoid in future. Customer service non-existent. Not sure how they get away with it really.