Hermes reviews

The delivery driver is a absolute moron, miss delivers my item, and I do not know where it is. Absolute idiots.

Delivery services is kind of disaster impossible to call customer service

You are a joke and not even worth one star. I will never order anything again that will be delivered by Hermes.

The worst parcel delivery company on the UK. I dread it when a company tells me they are using Hermes to deliver my stuff as I know from past experiences there will be a problem and yes again today they have failed to deliver as promised.

Next day delivery……..?? It’s 4 business days now…. Utter rubbish

I normally have an excellent Hermes delivery man, who I can't complain about at all. At the moment I am waiting for panels that should have been delivered on Saturday or Monday. They are still not here. The tracking system isn't updated regularly enough. I have been in touch with Next who I ordered from and they are no help what so ever. I am totally in the dark about what is going on. If a a pacel from Italy can get here in 3 days. Hermes have no hope.

Delay after delay 10 days still not here posted in UK to deliver in UK

Supposed attempt deliveries on two occasions and instructions to leave with a neighbour i was in both times never heard any knocking on the door and nothing left with the neighbours, clearly in too much of a rush and by the ratings I am not the. Only one

No service , tracking has insufficient detail, “On Hold” is unhelpful, no easy way of finding out the status or estimated delivery

Never had a parcel on time ever.

There parcels just take forever to arrive. Useless

Terrible service parcel should be delivered but hasn't been

Always leave parcels in a bush in full view of a busy street and make zero attempt to ring the door bell and then take zero responsibility for missing parcels. I no longer order anything that is delivered by hermes

This company is ridiculous. App says my parcel was delivered today and left in my porch. There is no parcel and have also checked with neighbours but nothing. Try to talk to someone about it and cant get a real person, and tge live chat thung says my postcode and tracking number dont match do apparantly my parcel doesnt exist. Dont use this company

Nearly a week late and no idea what’s going on!? Heard nothing and no update. Poor, really poor, and Amazon aren’t much better!