My parcel is marked as delivered but I haven't received it. What should I do?

Aus Post FAQ

If you find that your parcel is marked as delivered but you haven't received it, start by double-checking your delivery address for any inaccuracies. If everything is correct, contact Aus Post customer support promptly. They'll assist you in investigating the situation and take the necessary steps to resolve the issue, ensuring you receive your package without further delay.

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