Hermes review by Stephen Pritchard

The absolute pits in delivery service. Had a courier try and deliver today, try being the operative word. Didn't knock the door or ring the bell, just pushed a card through the letterbox. I wouldn't have known there was anyone there other than the postbox slammed. Less than 10 seconds to get to door, no sign of courier or parcel. It couldn't get anymore crap except I now have to keep looking through the CCTV to see if anyone's outside, as they have no intention of doing what they're paid for i.e. delivering parcels instead of inconvenience. If it wasn't such a joke I'd be angry. Cheers Stoke hub, try vetting your couriers before you send them out. Absolutely useless

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Other comments

  • Disgusting service they keep you waiting in for a week and end of it all it never left the warehouse , dire useless people take the right piss out of customers


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  • Says parcel has been returned as nobody was in for delivery there was somebody in when I have checked on the website it now says out for delivery


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  • Where is my item? You said it's delivered while there are two items was missing. Where is my items H01UWA0016624913


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  • I'm still waiting for my parcel. It should have arrived yesterday for the third time.


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  • they were supposed to deliver my package, but they sent it back to the seller !!!!


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  • 3 hours after my attempted delivery I revived an email saying delivery was unsuccessful yet I was at home. I’ve tried tracking my parcel but nothing now I’m waiting in or leaving someone to parcel sit while I go work . Where is my item ?


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