Purolator Canada reviews

Updates are inaccurate, delivery no where near the date mentioned! Canada Post is better

Terrible updates, everything blamed on pandemic!! Absolutely brutal company. Even UPS is driving around and delivering! Would give no stars but clearly not an option!

The worlds worst service. Urgent package promised for delivery no later than Wednesday. Still not there. Very upset

Have had my parcel at the sorting plant for 5 days and still have not shipped it out very poor service live 2 hours from them and going to take 10 days to get my parcel

Ok so why is it the you get an update that the shipment is delayed after the promised time and date. I took the day off work to make sure that the I got the package. So I looked and it was going to be monday by 8pm. Looked monday at 730 and i was still going to receive the package. Then nothing by 8 pm and now it tells me that the package will be delayed 2 to 3 days. I understand it can happen but why not let me know a head of time. Very unprofessional. Last time I use purolator

Delivered my parcel to the wrong address.

The worst. I missed a package delivery with them. As we were going back and forth by email on what how I could pick up my package, they decided to return to sender. Terrible customer service.

Worst customer service They put me online for 3 and half hours and need to be improve their tracking information. It’s a nightmares

3rd rate customer service Probably the worst courier service in canada No small wonder Canada post terminated their contract and switched to FedEx

Worse delivery and customer service i had ever have

No tracking just label notification!! Need to improve.

Shipping label created on thurs and still hasn't been picked up TNF100143509

Two items ordered through different websites both shipping with Purolator. One seems to be completely lost and other at least a week late already

It takes 7-10 days instead of 2-3 for my repair parts to arrive. Purolator costs me revenue with their delays. Other couriers do much, much better.

get here on time mostly drivers r good