Jason Nemeth
16 days to pick up package for delivery after label created. Been 4 days now and tracking says it is still in warehouse where originally picked up from. 21 days now and no idea when items will arrive. Would have missed my pruning time if I didn’t go buy the same products because mine aren’t arriving. Plan on waiting at least a month for delivery (if it’s here within the next 7 days) if Purolator is used, as delivery service.
Ric
They’re a joke. If your order is coming via purolator, BEWARE! Its a scam where they might even steal things and misplace items so if your order is coming via big brand retailers and you see shipment via purolator- just say NO. Do not give them any more business.
Lily
Just awful like I’ve been waiting for four weeks for my order and it’s in Canada but they still haven’t delivered it like they just take way too long to deliver something it’s literally so freaking easy
Muhammad Awan
Worst service ever. I received a notification for pick up location. I went there next day at designated time, was told package has not arrived yet. Went again today, was told/shown on tracking that package was delivered. Never seen such unprofessionalism in my life.
Phyllis
You have lost my return package to Amazon returned by me to a Purolator Agent on May 13 th. In the tracking record it was last delivered to an “Alternate Address “Toronto East on May16 th. Then everything stopped there. Cannot contact anyone under “ contact us”. Amazon has not received the pkg. I checked. What do I do? Bad service to say the least and I am out $20.I rate you a “0” stars even though I put 1 star. I could not rate you zero stars in order to send this review.
Mike Primeau
My Purolator driver is awesome when delivering my parcels.
Lisa
Lol, Purolator is a joke. Put in an order from a retailer last week, it got "shipped" on Monday and STILL HASN'T BEEN PICKED UP from the retailer yet. Wtf?? 4 days and COUNTING. So now I have no idea when I'll get my order since the eta on the retailers site "magically" went from May 20th to 'Delivery date information will be available once details are provided by the carrier.' Later on today. Good job, Purolator.
William Johnson
So far the tracking is horrendous. Supposed to go from Mississauga, Ontario to Sault Ste. Marie, Ontario. On second day of shipping, site shows "delay missed connection". Now on third day of shipping, site shows it departed Toronto Hub Centre. Now on fourth day there is no update on location but route map shows it somewhere in Northwest Territories or Yukon Territories!!! Hope I eventually receive shipment.
Theresa F
Still waiting for my package…
Mitchell
It says delivered but showing still in Port Kells. So you told Amazon it was delivered and package is not moved for 2 days . Your not a good courier they need to change to another courier service .
D Roberts
I have paid to expedite my shipment and have been looking at it unmoved for a week. I will submit a formal review once it shows up
Bruce Sand
It is impossible to track my item. Your website to help customers is absolutely useless. It simply goes on circles and eventually tells you that I can start tracking item. When it's picked up. Right!!
Peter
Item been waiting 3 days now for pick up to be delivered 90 minutes away. Cannot believe I paid extra for this awful service
Leo Payette
You changed the way we could call in for pick up. Went from one minute to 20-30 minutes. This is NOT customer service.
Jon
Only a day late in a rural area, not bad