Purolator Canada reviews

No one knows where the second package is.

Tracking # DXJ000013895 You have my address, but could not get into the building. Driver never rang door bell or called. Package has not been delivered , nor a tag with a pickup location left on the door so I can pick it up Very poor service Please call me at 236-993-0412. To let me know where my package is

n’est pas arriver même après les temps de retard dit

Parcel arrived at nearby depo yet failed to be delivered

Take your delivery money but dont like to deliver your packages

The last time Cheerilee are delivered a parcel for me they didn't even come into the house to check and see if I was at home or not they just put on that I was not at home which I was all day waiting for their delivery. Parcel had to be redelivered the next day but I called and complained about him not coming to my house I seen the truck drive by.

Only delivery system that doesn’t know how to get into a building. All they had to do was walk 5 feet to the office and get a buzz code like every other delivery business but the driver couldn’t be bothered. Called customer service and they were not helpful, said they couldn’t go to two different addresses, even though that’s not what they had to do to get in at all. Had to repeat myself multiple times, in the end I have to go pick up my package myself. Would give negative stars if I could. What a waste of time.

I have a package 65 inches television that they have since last Friday, it's been 5 days now and they say it's too heavy to deliver, now my question is why did they accept it in the first place? Covid or no Covid ,get your act together.

Total garbage, not working at all

Messed up my delivery

Poor service and communication. Horrible customer service, Parcel wasnt delivered and driver said “wrong address”. Company doesnt provide drivers with a phone so they cant even call.

Would give 0 stars if I could ...

Paid for Expedited service but 21 days later, package is still not deliver! No phone calls, no apologies, no refund.....I understand that due to Covid 19 some services are interrupted however, Purolator should not have taken the money for a service they knew they could not fulfill

The company is not correct, the delivery is delayed for more than a week.

delivery takes a lot of time to compare with UPS