Canada Post review by Charlette Runte
Charlette Runte
PLEASE NOTE: I WAS FORCED TO CHECK A STAR IN ORDER TO SUBMIT THIS REVIEW, even though negative stars were my choice. I believe the complete automation of this system has entirely destroyed any efficiency Canada Post ever had. The inability to connect with an actual human being and DISCUSS an issue - person to person, not "chat to chat", for resolution is beyond frustrating. (Seriously, even when you ask the chatbot to 'speak with a human' that human just runs on a script - not helpful). On top of dealing with automation, we have to pay ridiculous prices for the non-service!!! You want us to buy your boxes and weigh them ourselves to get a set price!!! Good Grief!! Why not put people back to work, restore some humanity, help the economy, create some actual communication with customers and restore a semblance of reliable service. If they can bring back brown paper bags at the grocery store, Canada Post should be able to bring back reliable service, don't you think???
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Other comments
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Marc
Well we are going on 7 weeks I just don't get it I bought the product it took me a week to get it one week and it's been 7 weeks and then we get my money back I don't get it I don't think it's mostly the Postal Service I think it's the people that get the product and don't want to return the money that's what I see I don't think it's right at all
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Nazlene Baksh
I need to get reimbursed for the missing package. I need to get reimbursed for expedited service that I paid for. The content of this package is valued over $400.00. Another paid government service that is overpriced, misplaced, excuses after excuses. I WANT the total value to be reimbursed. If you just happen to find and deliver my package, I would still want my refunded amount of money I paid for 2 days deliver service.
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MJ
GREAT TO SEE MY letter was delivered and signed for.
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Mikey 24
Received package a week earlier than estimated delivery date! Time on notification was the exact time it was delivered! Very satisfied!
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Sharon C.
I do not like this format. All the points it went through to get from toronto to North Bay are not shown not even where it started froml Also I had paid for a signature and yes it does say signature was received but no way to check it out and save the signathre for any necessary future reference. I might as well have sent my package by regular mail. I suggest the full delivery route be put back in and have the signature be accessible. And I did not have to sign in previously for this.
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Mikey 24
Received parcel a week earlier than estimated delivery date! Time on notification was the exact time it was delivered! Very satisfied!
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