Fastway Australia reviews

Horrible service, will not ever be using again. Still haven’t received goods

Catastrophe!!! Shameless excuse for couriers. Do not use them ever!

Why do I have to pay to do the trial? I do not need this.

Awful, bad customer relations, no communication between their depots, tracking numbers mean zilch, robotic answers as if from Q cards, plus answer to emails are given with a draft full of untruths, and nonsense, never trust this company, I have had the same problem for 3 deliveries, package at depot 40 mins away but takes 8 to 2 weeks to receive it, and that is only due to my constant insurance.

Don't have words for how bad they are.

Hi, if you want to receive you item use a different courier, 2 calls both over an hour waiting time just to find out where your Australia post item has gone . Not happy

no real tracking very poor customer service takes nearly twice as long as other companies appears to use a pre set answer for any delays the company name is in itself false advertising

Most of my parcels take weeks to arrive and if I am not at the door to collect them they get hurled over my side gate it regardless of the fact that they are marked as FRAGILE.

Worst customer service ever parcel has sat in Sydney for 11 days and hasn't moved. They can provide answers why. Refuse to follow it up. Wanted to give zero stars but won't let me submit if I don't do at least one star.

My parcel was picked up on the 19th December and it’s now the 23rd and I still haven’t received it! Poor service!

Left Sydney 9 December still waiting for delivery now 22 December

Unbelievable just read 3 pages of reviews. Everyone left the same comments. Frigging useless company. 20 days still waiting for delivery. Ive had parcels go missing, damaged and never had a parcel arrive on time. eBay should ban this company from delivery list. If I could give no stars I will.

Frigging shocking. Lost parcels and late parcels.

Always deliver late. very unreliable

Not impressed with lack of tracking on a tracked parcel. Parcel due Tuesday still waiting with no idea where it is on Saturday. It may be Christmas but surely one could expect that it would be busy and prepare for this.