Purolator Canada review by Rick Turkosz
Rick Turkosz
I would give 0 stars if it would let me, but, 1 will have to do. Got an email yesterday at 7am stating my package was on the truck awaiting delivery. Waited all day, no package. Checked the tracking info at 9pm.it said delivery delayed due to weather.It was raining. That's it, just rain. So much for delivery, if it's halted due to rain. Very sad service.
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Glennie
Trying to get information on where my package is or when it is coming is impossible. Was supposed to be delivered on May 12/24. Tracking info hasn’t moved in over a week with zero updates. This was a gift from my kids for Mother’s Day and we have no idea if my he package is even coming at this point
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Tim Bow
Said they attempted to deliver package, the notice was left on my neighbors front door. Which means that they couldn't even get the address right.
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Miles Roofer
Is there a way to give ZERO stars? Why is my package still sitting in Etobicoke, Ont? Three days, and it hasn’t moved an inch! Why is Purolator called a Courier? This is the absolute WORST service I’ve ever had. Canada Post is SUPERFAST compared to Purlater, yeah, LATER! Much MUCH LATER! Why didn’t I have a choice to use another transporter? You SUCK!
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Emilia
Got a notice the Morning of May 16 my package to arrive by 8pm same day. At 8pm checked in and says package to arrive by May 22 ?!?!?!
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Tess Smith
Worst record for tracking! Why offer "track package" if you dont follow through?? NEVER UPDATED! Delivery is SLOWER THAN PONY EXPRESS! Pkgs. Seem to circle around same location 2-3 times, then suddenly go into opposite direction of destination. CONGRATULATIONS! You've outdone CANADA POST in lowest rating!
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Richie
Worst experience waiting on a package. Paid for express service to be delivered at 10:30 AM this morning, no information, no call, no email and NO CUSTOMER SERVICE! No star, ZERO
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