Purolator Canada review by Ariane
Ariane
Ordered from Amazon on Feb 12th with Prime. Parcel was to be delivered originally Feb 14th then delayed until Feb 16th. Got another notification that it didn't ship until the 16th, was expected now on the 19th. When the 19th came and went O got another notification that it wouldn't be here until the 20th or 21st. 5:40pm on Feb 21st still no parcel and tracking info just tells me a shipping label was created on the 16th. Smh.
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Other comments
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Glennie
Trying to get information on where my package is or when it is coming is impossible. Was supposed to be delivered on May 12/24. Tracking info hasn’t moved in over a week with zero updates. This was a gift from my kids for Mother’s Day and we have no idea if my he package is even coming at this point
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Tim Bow
Said they attempted to deliver package, the notice was left on my neighbors front door. Which means that they couldn't even get the address right.
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Miles Roofer
Is there a way to give ZERO stars? Why is my package still sitting in Etobicoke, Ont? Three days, and it hasn’t moved an inch! Why is Purolator called a Courier? This is the absolute WORST service I’ve ever had. Canada Post is SUPERFAST compared to Purlater, yeah, LATER! Much MUCH LATER! Why didn’t I have a choice to use another transporter? You SUCK!
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Emilia
Got a notice the Morning of May 16 my package to arrive by 8pm same day. At 8pm checked in and says package to arrive by May 22 ?!?!?!
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Tess Smith
Worst record for tracking! Why offer "track package" if you dont follow through?? NEVER UPDATED! Delivery is SLOWER THAN PONY EXPRESS! Pkgs. Seem to circle around same location 2-3 times, then suddenly go into opposite direction of destination. CONGRATULATIONS! You've outdone CANADA POST in lowest rating!
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Richie
Worst experience waiting on a package. Paid for express service to be delivered at 10:30 AM this morning, no information, no call, no email and NO CUSTOMER SERVICE! No star, ZERO
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