Purolator Canada review by Uli
Uli
I mean I don’t understand how the shipping method of Purolator work but come on... I was missing my delivery and they asked me to pick it up by showing my ID. I wasn’t paying attention to the instructions enough that I miss a proof of my shipping address. So they would not let me take my package and ask for re-send it. Like how? I was literally the person of that package. What a waste of time. I don’t understand how you don’t leave the package at the door, I didn’t pay shipping cost for picking up myself, not only that but come to resend it. I think you all need to have some change on it. I am aware that it was happening because I missed the package and can not show my proof on address, but I bring my self and my ID. Moreover I know what’s was inside that package.
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Other comments
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Glennie
Trying to get information on where my package is or when it is coming is impossible. Was supposed to be delivered on May 12/24. Tracking info hasn’t moved in over a week with zero updates. This was a gift from my kids for Mother’s Day and we have no idea if my he package is even coming at this point
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Tim Bow
Said they attempted to deliver package, the notice was left on my neighbors front door. Which means that they couldn't even get the address right.
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Miles Roofer
Is there a way to give ZERO stars? Why is my package still sitting in Etobicoke, Ont? Three days, and it hasn’t moved an inch! Why is Purolator called a Courier? This is the absolute WORST service I’ve ever had. Canada Post is SUPERFAST compared to Purlater, yeah, LATER! Much MUCH LATER! Why didn’t I have a choice to use another transporter? You SUCK!
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Emilia
Got a notice the Morning of May 16 my package to arrive by 8pm same day. At 8pm checked in and says package to arrive by May 22 ?!?!?!
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Tess Smith
Worst record for tracking! Why offer "track package" if you dont follow through?? NEVER UPDATED! Delivery is SLOWER THAN PONY EXPRESS! Pkgs. Seem to circle around same location 2-3 times, then suddenly go into opposite direction of destination. CONGRATULATIONS! You've outdone CANADA POST in lowest rating!
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Richie
Worst experience waiting on a package. Paid for express service to be delivered at 10:30 AM this morning, no information, no call, no email and NO CUSTOMER SERVICE! No star, ZERO
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