Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2921 reviews
  • I love tracking parcels


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  • Never on time; Never deliver at the time or date they say


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  • Purolator ne m'a même pas téléphoné...et c'est dans 3 jours seulement que je pourrai récupérer mon paquet qui me donnera accès à pouvoir écouter la télé de Bell.


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  • Livré avant l heure prévu, parfait! Merci!


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  • Outrageous. Never deliver in time. They dont deliver to an actual address. Packages end up in another town with status 'Ready to pick up'.


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  • Never delivers to proper place, has been months. Almost a year and they cant get it right. They always have excuses why they're staff are just lazy. I have asked amazon to not allow purolator to deliver my packages as they never arrive and I have to chase them down. If you could somehow put it into your system to no longer accept contracts with my address on them that would be great.


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  • I wasn't home for the delivery and after just one attempt they sent the package to a pick up location 20 minutes from my house.


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  • 1 day service is always 2 or more days. Paying extra for a service that you don't get.


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  • Poor service. Can't make deliveries on time. Quick with excuses .


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  • First it said my package would be here Monday then Tuesday this was fine I’ll be patient even though I paid for express shipping and now it’s delayed due to weather worst thing is it’s sunny out.


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  • My packages are always delivered Communication is a two way street, most people think they said....... but they don’t My packages always get delivered


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  • Always gets delivered which is the only thing I expect


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  • Poor customer service no door notice hand off larger items without home attempt


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  • Worst customer service I have Evey experienced. Was transfered to a manager who would tell me one thing which I would repeat back and then he would tell me I was wrong and say exactly the opposite. Somehow in his eyes all customers are in the wrong. It was the most assinine conversation I have ever had the opportunity to be part of.


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  • They could not deliver the package despite have a sticker that means that they can leave the package at my door. So now the package is on the complete other side of the city for pickup. There is no way to get there via transit. Poor service.


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