UPS reviews

My package took more than 8 hours to be delivered after it was loaded on to a delivery vehicle how is this reasonable at all

My order was delivered in the wrong address and when I got into customer service I couldn't get any help because I sent 2 email and called them so that they can go and collect my parcel nobody responded to my email and calls till today ...this is a sh!tty corrier

UPS was right on time they always find my house FedEx does not I prefer UPS

I made masks to send to family. UPS rerouted my package to tbe WRONG state

I have been waiting for my package since Saturday. I am still waiting for it to be delivered. My package is Curial. I have called for several days and spoke to a representative who continues to tell me it’s out for delivery. Well, I am still waiting for the delivery. I understand that we are all going through a world crisis (COVID-19). I am hoping my package arrives today. I will be making another call only to speak with a supervisor this time. I did give 3 stars because I never had this problem before with UPS even during this Curial time (COVID-19). Stay Safe Everyone

Wont let me track my order with ups tracking number

I have called the online 3 times to explain that my package was NOT LEFT AT MY ADDRESS. Each time my call was disconnected when I was supposed to talk to an agent. If I could give your website or your online service a 0 I would.

Went to the UPS in Kahala on Oahu and had The Best Service from Steve whom was so kind and patient with me when I could noT figure out my Amazon Return Label. I know, sad. But Steve was great and thanks so much for all you do in these CraZy TimeS!!!

Still waiting for my package and no one from ups will help me.

Did not contact building superintendent to deliver a parcel. A sign instructing deliveries was posted but driver did not follow thru and I was in the condo...,now I have to pick up the parcel

We’ve expected and needed the delivery Saturday. It’s now Tuesday

UPS has been giving me a hard time my review is UPS's Jong because I've been old and packages that was supposed to come here like a week ago and I've never received nothing they told me my estimate delivery date plus the expectation of one day delay for every day for a whole almost a week and it was supposed to be here last Monday so I think this is crazy of UPS I give them

I'm not sure of the gentleman's name I just wanna give props to the guy how delivered my mattress today. My husband ripped the muscles in his lower back so he has been unable to sleep on our former memory foam mattress in the world of Corona I didn't know when we would get a new one. I met the delivery driver down stairs to receive it, I offered to take it from there he declined and hauled it up the 3 flights of start to our door. Thank you so much for that. With ups it actually arrived 2 days before it was scheduled. Thank you for helping me to sleep next to my husband again!

Horrible service. Damaged products. Missing products. Unnecessary extra charges. Long wait times on hold. Undelivered goods. How are they still in business?

Package arrived but doorbell was not pushed to notify the package had arrived. Understand the social distancing but not asking the driver to wait for someone to answer the doorbell. Just ring it do that the people that are home knows to check the front door. Common courtesy. Disappointed in the service of just pushing a doorbell. Nothing more.