Nereida H. Williamson
Exceptional Customer Service. The branch at 315 Barnett Street staff continuously treat me with Dignity and Respect. Names: Ryan Elie especially. I look forward to doing business with such outstanding staff. Great job!
Daniel A. Waitzman
My package was sent from Sturgis SD on May 16,2023 addressed to NJ. Still not delivered. The tracking information doesn't update. It's been saying will be delayed since May 20.Terrible service.
Not impressed, they lost my package then told me they didn't have it. That was march and its still in limbo.
Unreliable, Careless, and Delivery Dates and Time frames provided are Never Punctual. Example, paying 2 day Priority Mail Express just officially wasted my money sending it to an address in the same state In the same state, got sent out of state before transition back in the same state of shipping out to be delivering in. Here it is Day 3 and its till "Transit to next facility." Tracking and Text/Email Notifications are a joke because its inaccurate and Fails to meet standards. Should've driven it the hour and a half distance to deliver it myself or Should've paid UPS to handle shipping my step daughters bday gifts to not be days late getting them to her.
Well what would be beautiful with USPS is if I send an overnight package and it wasn't a 50/50 chance that it would get there on time now it's great that I get the shipping money back but I don't want the money back because when I overnight a package it's to my partner I send one to three packages every week overnighted and when I send it I need it to be there so it could be put in auction. Well once again the package delivered today was a day late and a dollar short. So USPS has gotten horrible in the past year to two years and it's getting worse right now and a lot of theft I had a $15,000 package stolen in the Santa Clara Post office by employees
This Priority envelope was mailed from Brooklyn,NY on March 10 and never arrived in Oxford,Ma until May 27. It is important documents that have held up legal issues.
Whenever I've needed help w/ a lost item, late delivery or just finding the most cost effective way to ship a PKG - USPS has been kind, helpful & patient. They might not be getting everything right - but man they are trying & trying - not giving up even against seemingly insurmountable obstacles.