Yodel reviews

Company does. Not seem capable of delivering to a simple address

Yodel telling me delivery tracking, delivery will be today 27 Nov...where is it then?

The most terrible service ever. They have lost my parcel, because apparently courier "delivered" it to a "safe" place God knows where and I have never seen my parcel. Courier didn't bother to leave a card either. I have found out that my parcel from ebay has been lost 6 days later!

They don't inform you when they are delivering...cant be in if you don't know your coming.. useless.

If only you could speak to someone instead of ridiculous chat, parcels might arrive - USELESS

Driver broke my gate lock by ragging on it. Instead of putting the parcel down and opening the gate. Used brute force and broke the lock. Absolutely appalling behaviour.

I ordered on November 15th and I'm still waiting and it still hasn't arrived. Even though I have been sending my address for seven days today, they keep saying that we need your address information and making fun of people.

I haven't received my parcel even though its meant to have been delivered!

Thank you yodel for telling me for 4 days that you are keeping my parcel safe till you can deliver. BUT I WOULD RATHER HAVE IT that's been a week now.. surely you can do better.

Always a terribly poor service

your delivery drivers have special needs they keep leaving my parcel outside in the rain without letting me know

You know, what I know everyone gives yodel a lot of shit but the item was like 3 days early practically NDD, no damage and the courier was friendly, absolutely too delivery x

Gthfrg Yes, I've had the same experience as you. On 16/11/23 I got a text stating my delivery would be on the 17/11/23. Then at about 0900 hrs ish I was given a delivery time of 1043 - 1243 on 16/11/23. I couldn't make this time as I had a prior engagement and nowhere safe to leave my heavy parcel. I did a date change on Yodels app for the 17/11/23, the original delivery date. 17/11/23 came & went without notification. On 18/11/23, today, there was a notification on 17/11/23 that Yodel needed to check my address, even though the local depot has delivered to it quite a few times from the same company, for the same item, every month. I did the 'chat box' thing and was cut off by whoever was on the other end. In the end, I found the local Yodel depot telephone number, rang them at 1100 hrs, before the depot closed at 12 noon, recorded the conversation. Apparently, Yodel had a scanning issue yesterday! The delivery driver hadn't even started work at 1100 hrs today. When the delivery driver finally logged on today and turned his tracker on, I was 104 out of 108 deliveries. That was at 1700 hrs. At this time, the delivery driver was less than half a minute from my address. The driver then turned off the counter customer number. It's now 1905 hrs on the 18/11/23 and the delivery driver has been round the world, in my area, and still not delivered to my address. I am a disabled person about to undergo major surgery so, on Monday, I'm telephoning the company my parcel comes from, asking for a refund, and cancelling my account with the company, and Yodel is to blame, entirely! I'll get my order from a local reliable company. Yes, it'll cost a little bit more but at least the local company will deliver, without using a diabolical delivery company like Yodel. My parcel costs a lot of money for Yodel buffoons to mess me around. Its not the retailer who I bought the product fault but they need to change their delivery contract from Yodel.

3 days of my id m being on a van out for delivery after waiting over a week for it and still not delivered. Shambolic company badly run and rude.

Minimal tracking info, very annoying. My parcel was posted 3 days ago so where is it ? Tacking say parcel delayed why? If you can deliver parcels when there suppose to be what the hell is the point of giving a delivery date???