Purolator Canada reviews

Really the only carrier I've dealt with that has lost more than one package, and ... more to the point .. has ZERO urgency in resolving issues. I would give Purolator a 0 star if I could right now

Package not left on doorstep....but A few weeks ago they left an expensive appliance on my doorstep in the rain!

My parcel has been sitting and still is for 12 days now at a location only 40 minute drive away!

I have waited 3 weeks for a parcel to come from these idiots! I phoned and sat on hold for over 30 min. For them to tell me it’s delayed due to weather! It’s in Vancouver people the worst is rain!! Give me a fricken break! If there was negative stars they would get it! Don’t ever send or order things through Purolator!!!!! Lesson learnt don’t make the same mistake!

Where is my package was supposed to be here yesterday

Purolator picked up my package in Niagara on the Lake on Dec 2. Next update said it missed the central hub, would ship next business day, and it hasn't or they haven't updated their info. Tried to chat on line, and they wanted 5.00 to find an answer. Never heard of such a thing.

Pay 5.00 to track a package that appears to have been lost?

Unreliable delivery service. You need to learn from Amazon.

Horrible, they never delivers. Just mark, not at home. Never receive and miss slips ever.

They received my order Dec 2 and it’s still at the warehouse as of Dec 8 Unacceptable

They do not stick to delivery times.

Purolator is the absolute last choice for any delivery. Their delivery drivers consistently do not make attempts to deliver packages, often not getting out of the truck or coming to the address door. In a time when everyone is mailing more and businesses are competing for the chance to serve, Purolator proves time and time again they do not value their customers or have any standards for the service they claim to provide. Choose any other company than Purolator when shipping anything if you want it to actually arrive at your destination. #abp

Full trailers just sitting at Purolator hub in Québec city, not being sorted and dispatched, as per driver. Customer service is not part of the corporate values. Local driver is a nice guy.

Retard due à la pandémie is B.S.

very slow service with missed connections Tracking says out for delivery for 2 days now