Salima
Supposed to arrive yesterday when will it arrive, wasting my entire day yesterday and toda
Emerson
Very slow, parcel picked up in mississauga to be shipped to Burlington and was sent to Toronto sort facility for 2 days. Will never use again
Annika
I cannot recommend this company, the service record is below any standard.
Mason Myette
Says my package is delivered. Track it and it says my package has been delivered at the side door... of a city 3hours away
Disappointed
Just not a reliable delivery firm. Always late, always excuses, inconsistent driver performance and poor customer support. Remind me why Purolator is still in business?
Gero
Mauvais service residencial
Uli
I mean I don’t understand how the shipping method of Purolator work but come on... I was missing my delivery and they asked me to pick it up by showing my ID. I wasn’t paying attention to the instructions enough that I miss a proof of my shipping address. So they would not let me take my package and ask for re-send it. Like how? I was literally the person of that package. What a waste of time. I don’t understand how you don’t leave the package at the door, I didn’t pay shipping cost for picking up myself, not only that but come to resend it. I think you all need to have some change on it. I am aware that it was happening because I missed the package and can not show my proof on address, but I bring my self and my ID. Moreover I know what’s was inside that package.
Ahmed
They won't call when they won't find the cs at home
M.O.
Terrible! Second time delivery person DID NOT make attempt to contact me...I was home! This is the SECOND time it has happened! Live chat is horrible!
Derek Ranger
garbage service, you dont even hold for 5 business days and never ring doorbell when i was home.
Jeff Morrison
Worse than any other shipper. I’d give 0 stars if it was an option.
Disappointed
Often late, seldom follow up and often get the delivery address wrong in Ontario as well as Quebec and submit "no such address exists" resulting in further delays. If you need something in a hurry, may want to consider an alternative.
Laure
Très mauvais service
Worst possible service
They sent my package to a wrong distribution center and then delayed it for 3 days for weekend. Now they say it take another 2 days to fix the wrong they've done.
Karen Rogers
I paid for express delivery on a pool part they should not have accepted the order if they could not honour the express delivery