UPS review by Kenny

There's a great evil being perpetrated by UPS staff in Detroit Michigan USA. There are criminal elements among the UPS staff who are stealing customers packages. The so called are not exempt. They are part of the cartel. I had 2 packages enroute to North Carolina to my mother-in-law. The nonups broker intercepted and refused their entry into the US for lack of adequate explanation of the content. I (the sender) requested a return of the packages. Rather than returning the 2 packages, which, as of then was showing warehouse scan. UPS provided tracking number for one of the packages which had fewer and less valuable items, and withheld the other one and never provided a tracking number for the return. Whereas on the website, they indicated that the package would be returned but they never did. I tried calling customer service but they were never helpful. Finally, they transferred to someone who took my email address and all I got was a request to create an account and request a refund. Unfortunately, that does not explain what happened to my consignment. It was an in-house and ongoing operation by which UPS staff steal customers goods.

Share your opinion on UPS delivery, tracking or service

Other comments

  • Typical UPS fashion. Unbelievably Pathetic Service Already one day late, possibly longer. If you gave me free shipping on UPS, I’d still pay to go to FedEx…


    Go to review
  • It is not working properly


    Go to review
  • UPS is a joke. never on schedule, one minute in destination city, a minute later parcel in another city. schedule arrival time 12-4pm, then changed to 8pm. later changed to next day. Am I supposed to wait whatever they say?


    Go to review
  • Out for delivery , between 8 an and noon. , still sitting and waiting. Customer completely unsatisfied with late /delay. No answers via virtual assistant . WHY say by noon and robot says by 7pm


    Go to review
  • The package has been around my house in Quebec for 2 days now All of a sudden, it’s in Plattsburgh,New York. Wow. Horrible courrier


    Go to review
  • The most worst courier service nearly I am waiting to receive my courier for more two weeks that concerned person didn't attend the call for four days After four days he attended the call will deliver at 10 am 12 am 4 pm 6.30pm tomorrow day after tomorrow irritating


    Go to review