UPS review by Barbara Gavin

I give UPS a rating of 1 star because I'm extremly unsatisfied with their service. Let me give an eample of the most recent tracking # 1Z5315WW0461839669 there was a delivery attempt Wed. Oct.23 2019 I was not home and received a second attempt notice which was for Thurs. Oct.24, 2019 I not only waited all day but called UPS to double check on my package because of my past experiences I was told by the customer service lady my package was out for delivery yesterday. I waited all day no package. I went online to track my package using the tracking # to learn the receiver agreed to pick it up at the facility. There was never no such agreement by me I waited all day yesterday which was Thursday Oct. 24, 2919 because I was told it was out for delivery. This is not the first time this has happened. I am a small retail online business and when UPS doesn't deliver on time my customers suffers. I will try to make an arrangement with my suppliers to use another Carrier.

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Other comments

  • Probably the worst delivery service I have ever had it was good at one time the person doing the delivery would never let us know when they're showing up until after the fact they did try a few times but they never left no way of me contacting them and now my package which was special Electronics is on its way back to the USA thanks a lot UPS


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  • I've been waiting for my package since may 6th tracking 1ZX430W12037167287..


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  • UPS web delivery date is yesterday. Yesterday??? Really?? Am wait still .. never never never came . NevUPS policy never changes. This is the end. He doesn't care about losing customers.


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  • What a hell with this sort nonsense company . Personally, I suggest that they better shut down. Imagine , from Nigeria to california took akmost two weeks . Was that the way to work


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  • UPS does not deliver. They simply drop off at a location convenient to the driver and make excuses about why they don't deliver. I'm home all day so I know they don't bother coming here. I only deal with them because companies I deal with insist on using them. UPS stands for Undelivered Parcel Service, or maybe Useless Parcel Service.


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  • Ordered may 07 delivery was supposed to be may 10 . Then UPS pick up the package anything went to shit, been waiting for 7 days now still staying may 18 for delivery but not confirm . What a joke . Going to cancel and reorder making sure that the UPS is not the carries .pathetic.


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