UPS reviews

overall rating 2.4
UPS reviews
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5326 reviews
  • Am finding service on the letter to be very poor. Never have I had a letter take this amount of time to get to a place.


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  • My parcel was delivered to the pick up point instead my home address that I paid for.


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  • Great company no hassles no delays just plain old usa doing the job right


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  • Need to actually ring door bell. I do not wait by the window to know you are here.


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  • Took 7 working days ( 9 days total) to get a package from the east coast to west coast and the estimated delivery date kept changing. Changes weren’t caused by weather delays. Ups tracking only tells you when it was picked up, it’s on the way, not where it is, and when it is delivered.


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  • Not the best service. Only use them as last resort. Web tracking never up to date., and Helpdesk staff have no idea either where stuff is. Prefer DHL anytime.


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  • Drivers are too lazy to put packages into lock boxes. Packages left on steps and stolen.


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  • The tracking information is pretty accurate and this is not the first thing they have delivered to me and I hope it's not the last


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  • Would be cool if you had an estimated arrival time but it's good regardless


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  • UPS was at my neighbors home today. I’m supposed to be receiving a package that is my wife birthday present. It says out for delivery today. It’s now 6:45 and it still hasn’t arrived.!Im wondering if it’s even going to arrive tonight now.


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  • Ordered the same bass speaker from amazon,2 times! UPS managed to get it to my city then tell me it was in transit for 3 days. Well both deliveries were lost and I had to get refunded 2 times before trying EBay instead. Well here we go again. Package arrived in Commerce City 3 days ago and it’s supposed to be on my doorstep today! Well it’s not here and I’m thinking someone at UPS is collecting Bass cabinets! Fail!


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  • Package was damaged if want a picture I will send to you very dissatisfied


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  • The package is 3 days late


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  • Too late delivery.


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  • Fed ex gives u either an morn delivery confirmation or afternoon, delievers on sat and sun, the new guy at the brunswick ga store DID NOT inform my sister that weekends do not count.....ridiculous bc she was given and paid for a 2 day delivery...and was unaware of Your policies....now here it is 4 days later and I might get my package before 8pm tonight....that's the best yall can do....right? FedEx SMASHES yall in everyway....I will NEVER recommend yalls lousy service to ANYONE!!! Extrememly vague, customer service cannot be reached unless I call 1800 over Sears tella-markerters that I can barely understand....no reliability, no help from your local stores, and very misinformed....sometime between 8am and 8pm....what an awful service!!!! Post office even beats u guys out!!!! At least they are reliable and punctual....o yeah and inform the sender of dates and so in and so forth!!!!! Terrible customer service!!!!!!! Unreliable and so much more.....thx for the screws!!!


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