UPS reviews

overall rating 2.4
UPS reviews
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5337 reviews
  • Their system says, like the the order already delivered (this is not true). I'm still waiting for delivery or pick it up at UPS location. Txs.


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  • Had been late for too long time, with no explain and no details, always showing the package is on the way. Will never use UPS again.


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  • I have been waiting over three weeks for UPS to pick up and ship my parcel from Old Navy in Canada. When you call you get no where with the complaint.


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  • Good job but still didn't get my pack yet


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  • They claimed they delivered my package but I never received it. I'm still trying to reach them.


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  • Garbage company. Doesn’t care about the customers or the packages. Don’t even knock on your door when you’ve been home all day and make you wait another day to get your package because they say you weren’t home, when you actually were, they’re just lazy and don’t make and efforts to deliver your package conveniently. Would not recommend this company


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  • My parcel was shipped May 12th and it is June 19th. Still no parcel. When I track it shows it has made at least 25 stops. Been to Quebec four times, Concord, Ontario at least three times and to St. Catharines four times and on and on. I have called each day for the last three days. Each time they tell me I will have it the next day. Yesterday was it had just arrived in Mississauga. No date for delivery. This is extremely unacceptable. The order cane from Costco and try reaching someone there. Will never use UPS again. Just get pat answers. If I could show less than one star I would.


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  • Again, for the third day in a row my package is tracking as out for delivery. Cannot believe the unprofessionalism shown by this company.


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  • WORST CUSTOMER SERVICE IN YXU! Taken me 7 days to locate a package that no one knows where it was. Tried to speak to 3 managers, line was always “disconnected”. Disappointed this was the senders shipping option. After 3 hours I was in tears in the phone as reps and managers didn’t care and where very rude.


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  • UPS is horrible they are late or they forever lying about attempting to deliver when they be no where around they area. I’m still waiting on my package and still nothing just sad


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  • It’s been 5 days and nothing has happened with my package. I don’t even have an estimated deliver date. When I made the original purchase it said it would be here in 2 days


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  • Very informative and easy to use.


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  • UPS is not worth it. My parcel still not delivered after fifteen days.


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  • Service is pitifully slow. Packages are always several days late of promised delivery date. Will never use UPS again. Pathetic.


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  • Package is already two days late. Was promised delivery by 9pm. 10pm I receive another notice that package is delayed again. Tracking shows that package was loaded on truck for delivery on two separate days. Still no sign of package on third day late. Will never do business with vendors who use UPS as delivery service again.


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